1 reviews | Active since Jun 2018
Macericks MTN..youve foold me
Firstly..i signed a contract for 24 months for a S8 @379 PM... and then i get told 2 months later its a 36month contract... to add to my frustration.. they over debit me with R402.00.. and i only recieved free airtime once since ive had the contract in April.. im disgusted by the way thisngs are done.. and id like to cancel with MTN but i cant because then id have to pay the balance of the contract.. so now im stuck in a situation i dont think i should be in.. in the first place..MTN Mavericks is a huge dissapointment and would advise no one to support their services moving forward
Dear Courtney Jones
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***
Dear Courtney Jones
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***