1 reviews | Active since Jul 2017
Incorrect service
<p>So MTN- am I ever to get any feedback and have my problem sorted out? I will podt on HelloPeter weekly until you sort things out. I was promised a benefit. I confirmed I want it. I was assured I will receive it- but I never did. That is disgusting!!! And now you tefuse to sort it out for me! I expect a resolution otherwise I am going to the ombudsman and will continue posting here weekly </p>
Dear Nadine,
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***
Dear Nadine,
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***