What a pathetic company indeed

<p>I have been dealing with MatrixWarehouse, Constantia Kloof, for at least 7 years now. Every single product I have purchased from that store, I have had to return within six months because of some or other product default. I have spent thousands of rands at this store, and every time I have had to return a product, I have recieved disgusting after service, have had to wait for weeks, for the warranty to be checked by the supplier, and more often than not, I have been told there is nothing wrong with the product and have had to go home with a broken product that they refuse to take responsibility for. My latest fallout with this company happened as recently as this month. I purchased the top of the range micro sd card, it comes with a ten year warranty, this alone tells me that this product and its after services should be up to snuff, I was highly dissappointed when 3 months later my memory card becomes *******ed, I have now lost a lot of priceless data which was on my memory card, and it has taken them more then 10 working days to assess a miniscule memory card and get back to me as a customer. When I went to the store to find out why it is taking so long, I was met with hostility by the employee there and had to leave the store with my tail between my legs. I am fed up with the disgusting service I have recieved over and over and over again by this store. I would like to express my thoughts to anyone looking to buy from matrix. Do not do it, there are hundreds of computer small businesses who are there for their customers, they care for opinion and they care for the products they sell you. STAY AWAY FROM MATRIX WAREHOUSE!</p>