NVDL
Norman Van Der Linde

1 reviews | Active since Dec 2019

19 Dec 2019, 07:20

Unwanted repair destroyed my PC

I took in a fully functional, smoothly running PC to the Bonaero Park branch to prove that the controller l bought from the store did not work on my PC. They kept my PC for the entire day to tell me exactly what l told them to start with & when l got home found that my resolution had been changed & that none of the USB ports worked. Thus was further inconvenienced by them having to keep my PC for a second day to repair the damage they had done & then they have the audacity to attempt to charge me for repairing the damage they did!

0
Replies (2)
NVDL
Norman Van Der Linde's update19 Dec 2019, 16:09
Reviewer Update
The negligence continues got a call a while ago to notify me that they may need a third day to correct the mess they made of my PC
Matrix Warehouse Computers
Matrix Warehouse Computers's reply23 Dec 2019, 12:55
Official
Good day, the Matrix team has been in touch with the client and will assist the client with the current issue and make best efforts to resolve this matter.