Unfriendly staff and conflicting information

My PC packed up and I inquired about copying its memory to my new pc. Three times I went into the store and was told they would clone it and told me the costs. The actual day I took it in I got a different story from another person ( The first guy was off ),and at the end of the day left the store and had the work done at a pc shop nearby. So the issue is the staff do not seem to be on the same wavelength and also the last guy who helped me was like an unfriendly robot. So that store will never see me again and I can't be expected to give a positive message to the world.