JM
Jacqueline M
1 reviews | Active since Sept 2019
22 Jul 2020, 13:55
They emailed me a response from head office matrix I just hope they dealt with their staff member
I reported bad customer service experience and I don't want what happened to me happen again to anyone else please report bad customer service always.
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Matrix Warehouse Computers's replyOfficial
23 Jul 2020, 12:45Good day Jacqueline
De do apologize that even with our best efforts we sometimes still get it wrong. It is however thanks to customers like yourself informing us of the problems, that allows us the opportunity to rectify mistakes and train staff better.
Regards
The Matrix Team
De do apologize that even with our best efforts we sometimes still get it wrong. It is however thanks to customers like yourself informing us of the problems, that allows us the opportunity to rectify mistakes and train staff better.
Regards
The Matrix Team
Matrix Warehouse Computers's reply23 Jul 2020, 12:45
Official
Good day Jacqueline
De do apologize that even with our best efforts we sometimes still get it wrong. It is however thanks to customers like yourself informing us of the problems, that allows us the opportunity to rectify mistakes and train staff better.
Regards
The Matrix Team
De do apologize that even with our best efforts we sometimes still get it wrong. It is however thanks to customers like yourself informing us of the problems, that allows us the opportunity to rectify mistakes and train staff better.
Regards
The Matrix Team