TR
Thomas R

1 reviews | Active since Jun 2009

06 Oct 2020, 11:02

Thanks to a great team

I have been having a lot of trouble with my Internet connection for some time now. I decided to get a new modem. On Tuesday 29 September I went to Matrix Warehouse in Melville, Johannesburg. I explained my problem and asked if they had the make and model I saw on-line. They informed me that my choice is quite expensive and Lynn quoted a price, I told her the price I saw was lower than the one she mentioned. She went on-line and checked the price and availability. As they did not have any in store she said she will let me know as soon as it comes in. Surprise, surprise on Thursday I get a message that they have another make and model available in store for a lower price than my previous choice and that the one I was looking at is only available on-line and that delivery might take a few days, but if I want the one they had, I could pick it up that same day. I collected it that afternoon, got home inserted my sim card and everything JUST WORKED. No more problems thanks to Lynn and her team.

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Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply06 Oct 2020, 11:36
Official
Hi Thomas, this is the feedback we truly love. Thank you for taking the time to share this. Kudo's to Lynn and her team!!

Kind Regards
The Matrix Team