Terrible attitude

<p>This afternoon in a hurry I had to purchase an ink cartridge that cost me R769.00. I told the sales guy the make of my printer and he sold me a 950 ink cartridge. When I got home and placed the cartridge in my printer it did not fit-. Because I don't know ANYTHING about printers I panicked and looked for some illustration that could assist me. I noticed a number 932 and I realised I made a mistake with the make of my printer. Immediately I sent my aunt over to the store to exchange the cartridge In hopes that I could get the correct cartridge because I had spent so much money and I needed it urgently. Instead I had the owner moan and shout at me over the phone telling me he would not exchange my product because I was wrong. Yes I was wrong but never have I ever been moaned at or mistreated in this way by anyone. He refused to help me. Now I sit with a R769.00 cartridge I will never use and I have been verbally abused by a man I have never met!!!!.i'm sure I have rights as a consumer.</p>