Shouted at us without even listening to us

We bought a motherboard which was not compatible with the spares dat i bought from other supplier. So we went to exchange without demanding for refund. Mike the sales person was watching youtube on a computer which was not in the sales counter, he came to us and started shouting why did we buy this n why r we here to change. Whereas in the sales counter it clearly says \Goods will gladly be exchanged No cash refunds""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;383916;694601;14;5;0;1;0;0;5;15/10/01 10:30;1375;1;15/09/16 12:28;15/09/30 11:35;IMPRESSED WITH THE LEVEL OF CUSTOMER SERVICE;8,41E+12;;***;I would like to compliment Verinthea Foster for the extremely excellent customer service I received from her from start to finish, I was looking for a Sofia the 1st dress for my daughters 5th birthday and went on to your Website only to find the dress was out of stock. I took a chance and sent emails to the branches closest to me, I sent an email to Toys r us Menlyn and to Atterbury and only Atterbury responded to my request, Verinthea sent me an email AND she phoned me, she wasn't sure which dress I was looking for and she kept both for me, I was only going to be able to pick them it in a weeks time, and when I got to the store both dresses were kept. I am grateful there are people like Verinthea who know what customer service is and excel in it. I would like to say a big Thank you Verinthea and her team the cashier and the security guy who were also very friendly. Big ups to Toys are Us Atterbury.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;906107;830618;16;5;0;1;0;0;5;15/10/14 13:20;1375;NULL;15/10/13 16:14;15/10/13 14:25;When all seems lost, she prevailed ;***;Fatima;***;IN A PERIOD OF SIX MONTHS FATIMA HAS PROVED WHAT REAL CUSTOMER SERVICE IS ALL ABOUT. WHEN SYSTEMS DO NOT FUNCTION SHE WILL PUSH UNTIL THEY DO KEEPING US APPRAISED OF THE PROGRESS AT ALL TIMES. HER UNFLAPPABLE STYLE IS A CREDIT TO HER EMPLOYMENT WITH MYTELNET AND OTHERS AT MYTELNET COULD DO WELL TO TAKE NOTE..<br> SHE TAKES HER CLIENTS VERY SERIOUSLY AND YOU ALWAYS FEEL SHE IS PUNTING FOR YOU. WOW WHAT A BREATH OF FRESH AIR !!.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;79353;785112;9;5;0;1;0;0;5;15/10/16 11:15;1375;NULL;15/10/15 14:04;15/10/15 12:20;GREAT SERVICE;8,21E+12;Rozanne Harbin;***;I received a call from Rozanne Harbin. She offered me such great service, I feel valued as a client. She was patient, listened tentatively and great me service with a smile. She is a great asset to the company ****** <div><br></div><div><em>(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Insurance by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908202;359;20;2;0;1;0;0;2;15/10/20 12:01;1375;NULL;15/10/18 12:11;15/10/19 13:06;Receive a Jacked up Crunch Burger without Chicken ;6,71E+12;;***;During our visit yesterday 18/10/2015 at Oakdale Kentucky on the corner of Oakdale Rd and Durban Rd.I just new we are in for bad service the moment we stopped at the Centucky at 12H15.<br> <br> Their drive through was not functional and our order was taken from an employee standing outside.<br> <br> Our order took very long and when it eventually came,we did not receive the regular chips with our order as ordered.We went through the process again and got the chips later.<br> <br> The worces was to come.When we got home and our kids wanted to eat,there was no chicken on the jacked up crunch burger.<br> <br> It was reported to the store manager ,wow how ***********.Then i reported it to their customer care line at 15H00 and spoke to Ian.I was promised an sms and someone that would phone me.Needless to say,that sms never happened and i had to phone them again this morning.This time Katy helped me and i did receive an sms about my complaint.<br> <br> Wow Kentucky will never see me again,thank God for Burger King;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;796746;1076;14;2;0;1;0;0;2;15/10/22 17:09;1375;NULL;15/10/21 20:09;15/10/21 18:14;disapointed;;;***;Second time I ordered from home choice and both times my orders was incorrect. I have to return it now once again.....sooo disapointed...<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;910065;26;9;2;0;1;0;0;2;15/10/28 10:53;1375;NULL;15/10/23 13:43;15/10/23 11:58;OUTSURANCE LIES;8,70E+12;lenerd;;Outsurance say they will pay you R400 if they cant beat what you currently pay. well i pay R287 for my car and they quoted me R1200.(what happened to 40 ways to save????).... then they hang up and don't say anything about the R400!!! i called back a little later and another guy says he'll sms me and email me the procedure to follow, as soon as we done on the phone. so i waited /- 30mins and i only received an sms.....now nearly 24hrs later still no email. They talk *** and give you such a long round around that you eventually you think is R400 really worth it???? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;467597;28;1;2;1;1;5;3;5;15/10/28 12:24;1375;2;15/10/27 13:40;15/10/27 13:29;ABSA RENEGES ON AGREEMENT;***;;***;I INCURRED A DEBT IN FAVOUR OF ABSA IN 1997.<br> iN 2005 I ENTERED INTO A DOCUMENTED AGREEMENT WITH ABSA TO PAY OFF THE DEBT.<br> <br> THE TERMS OF THE AGREEMENT WERE THAT I PAY OFF THE CAPITAL AND ABSA AGREES TO WRITE-OFF THE INTEREST (I HAVE DOCUMENTED PROOF TO THAT EFFECT)<br> .<br> I HONOURED MY PART OF THE AGREEMENT (I HAVE PROOF OF SAME)<br> <br> OVER THE LAST 2 YEARS, ABSA KEEPS HANDING ME OVER TO ATTORNEYS TO RECOVER THE INTEREST PORTION.<br> ABSA HANDED THE MATTER OVER TO 4 DIFFERENT ATTORNEYS...<br> <br> 3 SETS OF ABSA APPOINTED ATTORNEYS, UPON MY PRESENTATION OF THE AGREEMENT, CONCURRED THAT THE AGREEMENT WAS BINDING AND DID NOT PURSUE THE MATTER FURTHER<br> ,<br> ABSA HAS NOW HANDED ME OVER TO YET ANOTHER ATTORNEY<br> <br> THEY ARE NOW HOUNDING ME RELENTLESSLY AND ITS TANTAMOUNT TO HARASSMENT.<br> THEY REFUSE TO HONOUR THE AGREEMENT ENTERED INTO BY MISINTERPRETING THE DOCUMENT. <br> THEY HAVE OFFERED ME DISCOUNTS AND ARE NOW THREATENING LEGAL ACTION.<br> <br> THE BANKING OMBUDSMAN HAS ADVISED ME TO MAKE A REPRESENTATION TO ABSA - I HAVE CONTACTED THE ABSA ACTIONLINE, WHO REFERRED ME TO COLLECTIONS AND WHO IN TURN REFERRED ME TO RECOVERIES - I GOT NO RESPONSE FROM RECOVERIES...<br> <br> CLEARLY, ABSA IS INTENT ON RENEGING ON THEIR AGREEMENT!!<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867347;893260;16;2;0;1;0;0;2;15/10/31 6:48;1375;NULL;15/10/28 9:45;15/10/28 7:53;Account reflecdting arrears with contract expired;8,01E+12;Contract cancellation;***;I recently logged a complaint on this very site and since then no-one has made contact with me. I then contacted MTN with regards to my contract which expiredin Febrauary and and should have been cancelled. I made the call with regards to the contract to be cancelled and received a reference. This has since not taken place and this was in April. My profile on ITC is reflecting as MTN arrears and this is totally unacceptable. I currently work for a Bank and have maintained a good profile and this has since cost me having to apply for my Home-Loan. I need MTN accounts to make contact with me as this has not taken place since. MTN this is unacceptable and needs to be rectified.Malcolm Manuel ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912036;893260;16;2;0;0;0;0;2;15/11/07 7:44;1375;NULL;15/10/29 9:37;15/10/29 8:49;Billing gone mad since strike - unable to fix!!!;A***;;***;I have been with MTN since the beginning of cellphones. Since the strike MTN had in June 2015 my account has gone crazy! I have been charged ridiculous amounts on my account including for phoning myself 11 times on one day on another service I acquired since MTN is a no show ! I have been paying contract value since July 2015 and have received no data to date. All I got was that I have an insufficient prepaid balance bearing in mind that my contract is in actual fact a top-up account. I have been trying to sort this out since July 2015, have been given numerous ref numbers of which none has been acted on. I have also been give 3 legal dept numbers of which are always engaged so another dead end. I asked MTN to send me these bills and the ones they sent me from July till now reflect 0 balances. My service provider did what she could but to no avail. All I want at this moment is for MTN to catch a wake-up and do their job as there service at this moment in time is non-existent!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;772113;353;5;2;0;1;0;0;2;15/11/06 8:52;1375;NULL;15/10/22 11:45;15/10/29 9:57;Shocking accounting by TV Monopoly ;;Accounts;;On 21/10/2015 I went onto the DSTV self help website and viewed my outstanding balance to be R805. On 22/10/2015 I paid this amount and sent a mail for re-connection. My service was suspended again on 23/10/2015. My husband phoned and explained that we paid the outstanding amount of R805. The operator claimed that including Re-connection fee of R50 there is still R101 outstanding that would have to be paid immediately in order to re-connect the service. This amount was paid the same day. I then received a statement saying that there is still R468.29 owing in order for the service to not be suspended and this was to be paid immediately. It's not enough that this service provider does not allow smaller packages for people that just want to be able to watch the rugby but want to now charge double fees for re-connection???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;913778;1339;23;2;0;1;0;0;2;15/11/11 9:04;1375;NULL;15/11/03 11:48;15/11/03 10:09;Maxidor, worst service ever.... AVOID!!!!;7,50E+12;Russle Biscome;***;Earlier this year I went to Maxidor and paid up front for 6 security gates around the house. I was away during the instillation but when i returned home a couple weeks late i found numerous instillation and product faults, from scratched gates, to skew instillations to missing bolts, after speaking to Winston i was assured that they would send out a team to make all the necessary repairs, they sent out a team as they said but once again they left me with instillation faults and scratched gates. I then spoke to the regional manager (Russle) and he came out with the original sales rep and winston, he told me how unhappy he was with his teams workmanship and he assured me that they would resolve this.<br> Between the initial instillation and now i have had 5 teams here repairing and replacing gates. The last team was busy here from 10am until 8pm last night with the manager here with them. This morning i discover newly installed scratched gate, and one frame that was not bolted in place properly that i can almost pull out of the wall! <br> I just spoke to the Cape town manager and he has said he wants to send guys out again, I am completely fed up and want them all removed and a refund! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;913899;893260;16;2;0;1;0;0;2;15/11/06 11:25;1375;NULL;15/07/03 14:19;15/11/03 12:30;FAIL TO SORT OUT QUERY, NOW AT LEGAL, NO COMMUNICA;7,31E+12;LEGAL DEPT;***;I BOUGHT A UNCAPPED DATAT BUNDLE, DOWNLOADED STUFF, BUT GOT BILLED OVER R2000. I LOGGED A QUERY BUT GOT NO RESPONSE. THEY SEND TO THEIR LEGAL DEPARTMENT. STILL NO RESPONSE AND I CAN ONLY CONTACT THEM VIA EMAIL. STILL NO RESPONSE. I EVEN DO NOT GET MY MONTHLY INVOICES, ONLY THE INVOICE ON THE SECONDE CELL NR ON MY NAME. HOW CAN I PAY MY ACC WITHOUT AN INVOICE????? THE SERVICE AND COMMUNICATION FROM MTN SUCK!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;717869;893260;16;2;0;1;0;0;2;15/11/11 10:57;1375;NULL;15/11/09 13:51;15/11/09 12:02;URGENT ATTENTION;8,80E+12;;***;I upgraded on the 2nd of October 2015 to the sony M4 Aqua. Today 9th November 2015, the phone stopped working. I stopped by at the mtn store (where i have been over 10 years) to see if this can be fix immediately. Person told me its a fault and phone needs to be send in. They also said they are having a lot of problems with this phone. If this is the case WHY DO YOU SELL THIS PHONE. Then i told them i urgently need a phone as i dont have a spare, and they just said sorry they dont do it. I'm a female driving between Pta and Jhb. Working on the road with clients, now i dont have a phone!!!!! also wanted to send it in right away, and they person said sorry you have to bring it with its charger. I want a new phone, not a repaired phone. This is unacceptable, and want someone to URGENTLY resolve this matter. Im good enough to pay my bill, but mtn cant even look after there loyal clients. And MTN should have managers that is not signing contracts and actually deal with clients in store. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;241578;807;14;2;0;1;0;0;2;15/11/13 7:35;1375;NULL;15/11/11 10:26;15/11/11 8:40;Terrible Service and selling damaged goods;;;***;I am disgusted in the service at Game Cresta, there is no assistance from the staff or the manager, she has an attitude from hell no wonder her staff are the way they are,they stand around the store & not in their dept to assist, or they are grabbing marked downs goods, instead of helping customers & the manager could not be bothered, I have bought a 2 x TV, Fridge, deep freezer, pool, explorer, beds, fan, just to name a few, & I have proof of all this,spent so much money at Game. have complained so many times but it does not help, the staff at Game know me cause not once have I left Game Cresta a happy person.And the goods are always damaged, have proof of this too, it is costing time & money to keep on returning damaged goods, really is this the customer service one receives from Game, after I spent so much money at your store,Game is known for its problematic electronic goods, are the broken stuff just being repaired and then sold to us again, seems to me it works that way.I am going to let South Africa know about Games service, no matter what it takes, cause we cannot be treated this way as customers. This in unacceptable really, I am sick and tired of this as a loyal customer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805527;701332;12;2;0;1;0;0;2;15/11/17 9:34;1375;3;15/11/16 12:33;15/11/16 10:39;Collection threatened after 3 weeks;V***;;***;My Doctor sent me for Tests which my Medical Aid did not pay.<br> I received one reminder from Lancet approx 10 days ago. Paid the account last week and this morning received an sms saying that my account had been handed over for collection.<br> <br> Maybe Lancet should check their records before they send threatening messages after such a short period of time. <br> <br> I called to check why I received this sms and the account was confirmed as being paid so why the sms?<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;919202;23;1;2;0;1;0;0;2;15/11/18 9:13;1375;NULL;15/11/17 11:52;15/11/17 10:18;No funds were received after loan was approved.;9,11E+12;Team Leader;***;A agent contacted me on the 9th of November 2015 (Monday) at 07h15 am and we went through the hole process of a application for a revolving loan and a access loan for myself. The only thing outstanding on my side was a recent proof of residents which I submitted at a branch that afternoon. The following day I followed up to see where my funds were, as I needed the funds to pay my current loan I have with them and to pay a deposit for the place I was moving into. They escalated it and yet still no funds.. I have been phoning them since Tuesday the 10th of November 2015 till today the 17th of November 2015. I've phoned every single day to find out where my funds are, they told me that the agents team leader will contact me this was the 13th of November 2015 (Friday). NO Response at all I then phoned Monday the 16th of November 2015 they said the team leader will contact me that day. NO Response at all and still no funds at all!!! The estate agent that I was dealing with to move into my place gave me up until Monday afternoon the 16th of November to pay the deposit, I phoned about 4 times to see what's happening no one could give me an answer. So now I am *****ed!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;921573;28;1;2;0;1;0;0;2;15/11/24 12:42;1375;NULL;15/11/23 15:36;15/11/23 13:47;Different feedback everytim;8,41E+12;;***;I have app**** for a credit card almost ten days ago. <br> The credit card division sent me documents Stating that a credit limit for R14000 has been approved.<br> I signed these documents and additional documents was sent through.<br> I have now called every day and every time the call centre agent tells me either yes it has been approved, no it has been provisionally approved, no its still pending!!!!<br> How long must I wait!<br> This is ****** ridiculous! I mean I even bank with absa so it shouldnt take this long.<br> Now today after waiting to be helped for 30 minutes I ask the lady how long still she tells me no i must call again Friday! Friday is 4 days away! So i tell her I cant wait this long she asks me why cant I wait this long! It is ridiculous and I want my credit card to be finalised by tomorrow as it has been approved but the personnel is just to stupid to know how to do their jobs! <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;489798;711078;14;5;0;1;0;0;5;15/11/26 9:41;1375;NULL;15/11/25 12:43;15/11/25 10:46;Excellent Service at @home Menlyn;;Isaac;***;I purchased numerous Smeg and Delonghi items on Sunday. I received excellent service from Isaac and his team. They were friendly and efficient! Great job guys!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923707;705804;14;2;0;0;0;0;2;15/11/30 11:18;1375;NULL;15/11/28 14:13;15/11/28 12:23;Extremely Bad service ;;Builders Warehouse ;***;I have never experienced such horrible service. No one to help you. I had to wait at the service counter for more than 20 minutes only yo be told by a sales consultant that he is busy so he can't help me I must just wait. No one even apologised or explained anything. Such a horrible experience I had ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841547;353;5;2;0;0;0;0;2;15/12/03 15:38;1375;NULL;15/11/30 18:35;15/11/30 16:43;Useless service;***7;;***;I took out a explore on a R99 contract for 24 months but this DPP billing department made the contract R849. For about 4months now they still cant correct their billing system. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;695981;587;20;2;0;1;0;0;2;15/12/02 10:22;1375;NULL;15/12/01 13:21;15/12/01 11:27;Bad Service, Bad Attitude, No Delivery;;;***;I placed a order on Debbonairs App at 11:55 received sms confirmation at 11:59 that I had placed my order. It is now 13H25 and I still have not received my order. I find this to be such bad service as at no time was I informed of any issues and then I am expected to pay full price for my order. I find this to be quite disgusting service as you continuously brag on service and hot delivery. Yes the order may be hot when it gets here as it was probibly just made as my order was forgotten. But I been waiting almost over a hour and a half...<br> <br> Is this acceptable ???<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;435444;893260;16;2;0;1;0;0;2;15/12/11 13:25;1375;NULL;15/12/03 16:25;15/12/03 14:30;Bad Service;8,31E+11;Customer Service;***;The customer care line *** and 173 doesn't have an option to speak to the contact its been an week im unable to to have access to internet it says I need to contact my service provider now the damn stupid customer care line doesn't have that option how on earth im I going to resolve it , Other service provider their client doesn't struggle like this but really;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;911463;893260;16;2;0;0;0;0;2;15/12/08 7:25;1375;NULL;15/12/07 10:17;15/12/07 8:30;Pathetic service from MTN direct;8,01E+12;;***;I have been trying to apply for a contract on an ipad air 2 for two weeks now through MTN direct. Everytime either the system is down or I just get cut off. They have been promising to phone me back but to no avail. I cannot understand how a telecommunications company's system is always down and their phone system cuts you off. This does not really inspire confidence into MTN's network services. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927909;23;1;2;0;1;0;0;2;15/12/10 14:02;1375;NULL;15/09/18 2:33;15/12/08 15:07;***** ON MY ACCOUNT;***** NO 2015.9.6520;***** DIVISION;***;On the 18th of September at round about 19.30 AND 20.00 there was a sim swop done on my cell fhone, and could not get into my internet banking at all. I went to the Vodacom shop at 9 that next morning to find out what is wrong with my fone and the lady who helped me said and confirm that a sim swop was done that night. She helped me to let my phone work and I left to go and see if there was something wrong on my account. At the bank the lady who help me show me that there was 4 money transfers from my account to a nother account. I report the case at the ***** div. and the police station, After many calls nobody return my calls and yesterday I received the sms that the case is complete, After phoning the bank the lady said that they not goinig to refund me because I did know about this. I cant see how could I know about this if I didn't received a OTP number of any kind that night because my phone was off. Please help me to get my money back?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;928360;52;6;2;0;1;0;0;2;15/12/11 11:52;1375;NULL;15/12/09 14:46;15/12/09 12:57;CLAIM FOR RETIREMENT FUND;35306;;***;CLAIM WAS SUBMITTED AND DOCUMENT WERE SENT ON THE 2015/11/11 BUT STILL NO PAYMENT HAS BEEN DONE, CALLS HAVE BEEN FOR THE PAST THREE WEEKS AND THEY KEEP SAYING THE ADMINISTRATOR HAS DONE THE PAYMENT BUT STILL NOT RECEIVED. EVERY TIME I CALL I GET DIFFERENT CONSULTANT WITH DIFFERENT STORIES.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;648655;893260;16;2;0;1;0;0;2;15/12/17 16:02;1375;5;15/12/11 18:16;15/12/11 17:07;Never had worse service.;A***;Accounts;***;I sponsor cell line to an NGO<br> <br> Because I am going overseas, <br> we wanted to convert the payment system to cash instead of a debit order.<br> <br> We were told to contact 808 which we tried. What a nightmare! <br> <br> We went back to the service centre and even paid the balance owed.<br> <br> But they submitted the debit order which was returned.<br> <br> We paid the costs the first time but the same thing happened in November again. <br> Further, we are being billed in excess of the amount we had agreed to.<br> <br> So I refused to make payment until the costs were reversed as they were not playing ball. <br> <br> Not to be adversarial, I went in today to see to see if the matter was being resolved, and if so, to make payment and settle the issue, but they would not even furnish me a consolidated statement. How sublime!<br> <br> I was told we owe over R1000 --- which is ****, and the account has been handed over to attorneys.<br> They refused to talk about it. <br> <br> Perhaps we should approach the consumer council and the ombudsman and give MTN some free press.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;709975;754;14;2;0;1;0;0;2;15/12/18 12:02;1375;NULL;15/12/13 14:48;15/12/13 13:07;unhuman;;Sindi store manager;***;On the 29/10/2015 I bought some clothes from Jet for my unborn baby. Sadly my baby passed away on birth. Today 13/12/2015 I went to jet jabulani mall to return some of those clothes but they couldn't take it back because of their 30 day return policy. I tried explaining my situation to Sindi the store manager that every time my partner looks at these baby clothes she cries. The only thing that I got from Sindi is \ I'm sorry for your loss\"" and that she cant help us. I am very dissapointed to say the list and personally I think that was unhuman."""