MN
Mahomed N
1 reviews | Active since Sept 2018
28 Jul 2020, 20:49
Rude staff who breaks things
I sent my printer in to matrix lenasia for fixing they told me they could not fix it and for me to come and fetch it I went after a while to fetch lo and behold the printer was now damaged on the outside where previously it was in prestine condition when I refused to sign it I was told off they were so rude never will I return
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Replies (1)
Matrix Warehouse Computers's replyOfficial
03 Aug 2020, 13:16Hi Mahomed
Your Epson L382 printer was brought in for repair last year October 2019.The print head needed to be replaced and you were quoted just over R1000 to replace.You then decided not to go ahead with the repair and the printer has been at the store since.The printer was not in “pristine” condition when booked in. You were contacted by the store to come and collect the printer as it was long overdue for collection. We apologize in advance if this does not meet your expectations.
Regards
The Matrix Team
Your Epson L382 printer was brought in for repair last year October 2019.The print head needed to be replaced and you were quoted just over R1000 to replace.You then decided not to go ahead with the repair and the printer has been at the store since.The printer was not in “pristine” condition when booked in. You were contacted by the store to come and collect the printer as it was long overdue for collection. We apologize in advance if this does not meet your expectations.
Regards
The Matrix Team
Matrix Warehouse Computers's reply03 Aug 2020, 13:16
Official
Hi Mahomed
Your Epson L382 printer was brought in for repair last year October 2019.The print head needed to be replaced and you were quoted just over R1000 to replace.You then decided not to go ahead with the repair and the printer has been at the store since.The printer was not in “pristine” condition when booked in. You were contacted by the store to come and collect the printer as it was long overdue for collection. We apologize in advance if this does not meet your expectations.
Regards
The Matrix Team
Your Epson L382 printer was brought in for repair last year October 2019.The print head needed to be replaced and you were quoted just over R1000 to replace.You then decided not to go ahead with the repair and the printer has been at the store since.The printer was not in “pristine” condition when booked in. You were contacted by the store to come and collect the printer as it was long overdue for collection. We apologize in advance if this does not meet your expectations.
Regards
The Matrix Team