vB
veronica B

1 reviews | Active since Aug 2015

24 Nov 2016, 13:49

******* on fees

<p>Took my router to matrix on 14th Avenue in Roodepoort for setting up it up. they charge me book in fee of 150 rand that is normally only effective if you book in a items that is broken, (this router was brand new) and addtional cost of R250 for the technician to set up the router... lesson learn, every business in south africa is trying to ripp off indivuals, short view... Will never purchase anything from them in my life... An i was an regular customer, were my previous router set up cost was R150 a week before the next week it is R350.</p> <p> </p> <p> </p>

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Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply24 Nov 2016, 15:57
Official

Good day Veronica

The fees charged is standard and market related. The manager has made contact with yourself and agreed to give you a R200-00 refund as you are a regular customer.

We apologize for any inconvenience caused.

Regards

The Matrix Team.

Best regards,