KM
Katlego M

1 reviews | Active since Nov 2010

29 Nov 2022, 12:52

Price changes on checkout

I was shopping online for a converter so during check out my total price was around R500 when I was about to pay it changes to R800 and when I call them to complain they say they have the right to change the price anytime it suits them. I do not know what kind of business practice is that. With prices been changes while shopping.

0
Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply09 Dec 2022, 09:05
Official
Hello Katlego,

As discussed over the phone with you, we have the right to change pricing without prior notice. The pricing was being updated to remove the Black Friday specials. The store was also contacted to offer you the unit at the Black Friday price for the inconvenience caused.

Thank you

Best regards,