SZ
Sbu Z

1 reviews | Active since Jun 2018

25 Jun 2018, 18:26

Preferential treatment at Matrix East Rand Mall depending on skin colour

Bad service at Matrix East Rand Mall. Went there to purchase something and this girl Nada just gives me a dirty look and whispers something to her college then proceeds to walk towards me. She doesn't greet or ask how she can help. I ask for the product I came to purchase and a white guy walk in and Nada suddenly smiles and asks how she can help, mind you she's not done assisting me. When I was done she didn't even say thank you.

This just shows that staff at Matrix East Rand Mall have certain ways to assist customers depending on their skin colour. It's disgusting that we still have people like that these days! Thinking of returning the product I bought just because of that bad experience.

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Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply26 Jun 2018, 17:50
Official

Good day Sbu

The matter is receiving urgent attention. We are trying to get hold of you on the number provided without success.

Regards