Poor Service
Terrible service . Went in to return a pc mouse. Renton and TJ refused to accept the return , saying the manager bianca is not in,only she is allowed to authorize a credit . I must come back another day . Went back again 2 days later , manager was not in again . But this another helpful salesperson credited me .Time and petrol is of utmost value. Therefore I will not be supporting Matrix Anymore .
Helpful (0)
Replies (1)0
Replies (1)Matrix Warehouse Computers's replyOfficial
02 Oct 2020, 08:08Dear Ebrahim, We are sorry to hear about your experience. It is important to us that we consistently improve on service delivery.
Thank you for letting us know.
Regards
The Matrix Team
Thank you for letting us know.
Regards
The Matrix Team
Matrix Warehouse Computers's reply02 Oct 2020, 08:08
Official
Dear Ebrahim, We are sorry to hear about your experience. It is important to us that we consistently improve on service delivery.
Thank you for letting us know.
Regards
The Matrix Team
Thank you for letting us know.
Regards
The Matrix Team
