Poor Client Service

<p>I purchased a laptop from them on the 16th of December 2016. This was as a gift for my son. In the mean time my parents had already purchased one for him as well. I atempted to take the laptop back to Matrix warehouse, but they refuse to give me a refund. Even though their ivoice clearly state goods can be returned within 7 days. There are no if or buts on the invoice. Yet when you go into the shop you are explained that there are a no returns policy if there is nothing wrong with the item. The item was still sealed and never opened. I will never make use of this institution ever again as the service was appaling. They clearly do not care once they hae your money!</p>