<p>Spent R9500 on a i3 laptop bundle on Friday 02/06/2017. Called the store on Saturday morning telling them the laptop is slow(takes forever to open apps) and I want to return it and get something better from them and pay the difference. No problem they said. Got there after 2pm and the "No problem" became a problem. The manager told me he won't help me and won't lose his job because he needs to get authorization from HO to credit the laptop I bought the day before. He can't do a credit for any item over the value of R1500. With his ****ty attitude towards me I don't want a store credit, I want a cash refund and never again want to do any business with them in the future. I just want my money back.</p>
Good day Clint
I am happy to report that we were able to assist you by supplying you with the correct product and thus settling the matter amicably.
Regards
The Matrix Team
Best regards,
Good day Clint
I am happy to report that we were able to assist you by supplying you with the correct product and thus settling the matter amicably.
Regards
The Matrix Team
Best regards,
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