NO SERVICE

Item: Matrix Warehouse Computers
Rating: 1
Author: louis K

Alberton store is useless. Bunch of people standing around unorganised. Messed up my order twice. Will not shop there again

Helpful (0)

Replies (3)

Matrix Warehouse Computers's replyOfficial

28 Feb 2018, 16:43

Good day Louis

We have tried calling to no avail, as your phone goes to voice mail every time.We would like to assist you better by understanding your frustration. Hopefully we can connect soon.

Regards

The Matrix Team

Best regards,

Matrix Warehouse Computers's reply28 Feb 2018, 16:43

Official

Good day Louis

We have tried calling to no avail, as your phone goes to voice mail every time.We would like to assist you better by understanding your frustration. Hopefully we can connect soon.

Regards

The Matrix Team

Best regards,

louis K's updateReviewer Update

28 Feb 2018, 17:19

I have not had 1 missed call. Check your system, I bought 40m cat 6 cable today, my number will be in your system.

louis K's update28 Feb 2018, 17:19

Reviewer Update

I have not had 1 missed call. Check your system, I bought 40m cat 6 cable today, my number will be in your system.

Matrix Warehouse Computers's replyOfficial

01 Mar 2018, 09:56

Hi Louis

Thank you for the chat. We have implemented checks and training sessions to ensure that customers don't have the same experience you had regarding service delivery. Hope to see you back soon.

Regards

The Matrix Team

Best regards,

Matrix Warehouse Computers's reply01 Mar 2018, 09:56

Official

Hi Louis

Thank you for the chat. We have implemented checks and training sessions to ensure that customers don't have the same experience you had regarding service delivery. Hope to see you back soon.

Regards

The Matrix Team

Best regards,