Matrix Warehouse | unprofessional and lack of IT knowledge

Belair branch | Lack of technical knowledge to resolve simple problems, minimal, to no communications (even in front of other customers also dealing with issues), disinterest in resolving the problem with the customer, and rudeness deflected onto the customer for their failings at understanding their own systems. Dealing with Matrix Warehouse has been a most unpleasant experience, with the push for sales, rather than resolving problems.