1 reviews | Active since Dec 2016
Matrix Roodepoort Princess Crossing | Unprofessional and insulted by Matrix Employees
Yesterday i bought wireless receiver (TP Link) for R250.00. when i installed it to my machine it did not work and i decided to return to the store (Matrix Princess Crossing ) , i also had my PC with me .
The lady from reception transferred me to the technical Guy to assist me with my issue. The guy was so rude , instead of helping me he was criticising my machine, and he also told me that i am playing he is working . they refused to help me cos my machines was acting up at that time . i had to return home to fix my machine in order for them to check my TP Link receiver . the supervisor and the technical guy did not treat me well . they told me " why are you worried cos the product you bought is only R250 " they added by saying am playing .
We are sorry to hear about your experience. We would like to deal with this swiftly to ensure this doesn't happen again.
Kind regards
The Matrix Team
We are sorry to hear about your experience. We would like to deal with this swiftly to ensure this doesn't happen again.
Kind regards
The Matrix Team
