Matrix Pathetic after sales Service!!!

I Bought a Epson L382 printer at matrix,since the first day it wastnt printing colour very nice at all.I took it back to matrix Randfontein and they runned a cleanup on machine,exactly what i have done myself.

They said its ok now ,so i took it home,netherless its even worse now.Phoned Matrix Randfontein again and they said i must bring it in for sending machine in.The rapair on a brand new exspensive machine took some weeks before i got it back,they gave me a printout which was printed by specific machine as proof that its all working now.So i went home to discover its 100 percent still not printing in colour,so i am sure the printout they gave WASNT from my printer.

Phoned Randfontein branch again,where they now say printer is out of warranty and i will now be charged for repairs.Ridiculous as they thoroughly know that this printer was malfunctioning since i bought it.How many times must i send it back before Matrix realises that the might have to replace the whole maching,as i asked other people about specific machine they also got,and arent happy with it also.

Matrix are not really helpfull if you keep on sending in new printers for REPAIR,and then its still broken after 4 times handed in at Randfontein branh,Pathetic after sales service.