MM
Mbali M
1 reviews | Active since Aug 2020
23 Aug 2020, 12:40
Matrix Norkem Park ********
If there was a zero I would give it. Do not buy from this shop. First they sell you stuff based on wrong information and when you return it they tell you it's working and ignore the fact that they gave you the wrong information to begin with. They sold me a 2MP webcam and said it's an 8MP. When I returned it they didn't want to give me my money.
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Replies (3)0
Replies (3)
Matrix Warehouse Computers's replyOfficial
24 Aug 2020, 10:10Good day Mbali
We are sorry to hear about your experience, we have contacted the store regarding your complaint and we will be contacting you later with feedback.
Kind Regards
The Matrix Team
We are sorry to hear about your experience, we have contacted the store regarding your complaint and we will be contacting you later with feedback.
Kind Regards
The Matrix Team
Matrix Warehouse Computers's reply24 Aug 2020, 10:10
Official
Good day Mbali
We are sorry to hear about your experience, we have contacted the store regarding your complaint and we will be contacting you later with feedback.
Kind Regards
The Matrix Team
We are sorry to hear about your experience, we have contacted the store regarding your complaint and we will be contacting you later with feedback.
Kind Regards
The Matrix Team
MM
Mbali M's updateReviewer Update
01 Sept 2020, 09:02They gave me my money back but I must say it seems they'll put you through hell before they refund and for that reason they've lost me as a customer.
MM
Mbali M's update01 Sept 2020, 09:02
Reviewer Update
They gave me my money back but I must say it seems they'll put you through hell before they refund and for that reason they've lost me as a customer.
Matrix Warehouse Computers's replyOfficial
01 Sept 2020, 11:01Hi Mbali
We are glad that you have been sorted out in the end, and we are very sorry for the experience at the said store. Hopefully you will allow as an opportunity at one of our other shops to impress you with great service, product and price.
Regards
The Matrix Team
We are glad that you have been sorted out in the end, and we are very sorry for the experience at the said store. Hopefully you will allow as an opportunity at one of our other shops to impress you with great service, product and price.
Regards
The Matrix Team
Matrix Warehouse Computers's reply01 Sept 2020, 11:01
Official
Hi Mbali
We are glad that you have been sorted out in the end, and we are very sorry for the experience at the said store. Hopefully you will allow as an opportunity at one of our other shops to impress you with great service, product and price.
Regards
The Matrix Team
We are glad that you have been sorted out in the end, and we are very sorry for the experience at the said store. Hopefully you will allow as an opportunity at one of our other shops to impress you with great service, product and price.
Regards
The Matrix Team