SN
Siyabonga N

1 reviews | Active since Dec 2021

23 Dec 2021, 04:36

Matrix Maponya *********

Matrix warehouse Maponya doesn't hire technicians, it hires ********* who swindle unsuspecting clients of their laptop components when clients take in their laptops for repairs.

I took my laptop in for repairs as it wasn't switching on. I get told it's unrepairable. A while after I'm told it's repaired and I can collect. Upon inspection, they've taken my laptop screen and replaced it with a low quality sub par screen.

All my files are gone because the 500GB hard drive I had in there was taken out and replaced with a 148GB hard drive.

What was the person responsible thinking, that I wouldn't notice. I'm livid. I will be going to the store in Maponya and will be laying a ******** case against those responsible. Utterly disappointed. **** of the earth ripping people off. I will raise hell I promise.

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Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply29 Dec 2021, 08:27
Official
Hello Siyabonga,

Can you kindly provide us with your Customer Repair Order, so that we may investigate this matter further before providing feedback.

In the meantime please accept our apology on behalf of Matrix Warehouse Group for the inconvenience caused.

Thank you