<p>I bought a printer from matrix computers about a year ago! 2 Months back or so it started giving me problems where it doesnt want to connect i took it back 3 time where they send it in and told me its still under garante and each time it came back still broken! The 4th time i told them that i cant keep coming back something needs to be done can i please have a new printer (the same one) they told me they have to book it in and send it back and they will come back to me today on 23/02/2017 they called saying that its no longer under garante and they can help me!! The best they can do is give me a new printer and ink at COST!! I told them that i dont wana buy anything as i Payed R1000 for the printer! I appriciate that they willing to give it to me at cost but i dont have the money!! I WILL NEVER BUY FROM ANY MATRIX WAREHOUSE or ANY HP PRODUCT AGAIN AGAIN IN MY LIFE AND I WILL MAKE SURE THAT THE NEWS TRAVELS! I AM A HUGE GAMER SO HAVE MY SHARE OF CONTACTS THAT BUY FROM YOU GUYS AND HP AND ILL MAKE SURE NO ONE BUYS FROM YOU AGAIN!</p> <p>Nothing will happen from this no one will contact me but hope more people feel the same and will do the same as i will!</p>
Good day
We will be sending the unit in to the supplier's repair centre for assessment & repair. According to the repair centre they have tested it working fine the last time it was repaired. We will provide feedback as soon as possible.
Regards
The Matrix Team
Best regards,
Good day
We will be sending the unit in to the supplier's repair centre for assessment & repair. According to the repair centre they have tested it working fine the last time it was repaired. We will provide feedback as soon as possible.
Regards
The Matrix Team
Best regards,
I just want to say thank you to the owner of matrix meadowdael i did not get his name but i know he was the one to sort my problem out! i really appriciate the effort you put in to help me and you will see me again and hope i get to do bussiness with you personal next time! thanks again for all the help and im sorry it had to go this far.
I just want to say thank you to the owner of matrix meadowdael i did not get his name but i know he was the one to sort my problem out! i really appriciate the effort you put in to help me and you will see me again and hope i get to do bussiness with you personal next time! thanks again for all the help and im sorry it had to go this far.
Good day
It is always great to see that we can still satisfy our customers needs when it counts most. Thank you for the post and hope to see you soon.
Regards
The Matrix Team
Best regards,
Good day
It is always great to see that we can still satisfy our customers needs when it counts most. Thank you for the post and hope to see you soon.
Regards
The Matrix Team
Best regards,
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