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I took in my fondi tablet on the 8th November 2014 after the screen just jumbled for no apparent reason. After arguing with Timothy that the tab never fell (which he continued saying) might I add no crack on the screen whatsoever, he told me advised by Jacques from head office that the screen is cracked. My issue is that everytime I phoned to find out what is happening I'm told he'll get back to me bt never does upon which I have to call to find out what is going on. We are now in february 2015 and still nothing...I was told to pay R300 deposit before they have it fixed and I paid it as was told to me by timothy that they could only fix the tablet once the deposit was paid. My husband has the same tablet who's tablet fell and the screen cracked he took it to Matrix in Parow Centre within 2 wks the guy called him told him the tab is R450 and he DOESN'T have to pay for it before the time he can do so when he collects it... I am disgusted by this service that I received...can someone get back to me regarding this matter as I no longer have interest in speaking to Timothy. I'm still without my tab. Where is the consistency in the service. Thanx