I don't have time to wait.

I bought a Pantum printer from the Kolonnade Retail branch in September 2015 and with installation the printer wouldn't work. Then I opted to go for a bigger model which was installed by a technician from that store. Everything worked fine up until 2 months ago. I mainly use that unit to print. The photocopying function and WiFi stopped working first. I could still scan a document and print it. I also noticed that the control panel stopped working. Yesterday the printing function stopped working too. I run a business 24/7 and I have to print daily reports. Today I had to pay someone to come relieve me so that I could take the Pantum printer/ scanner/ copier with WiFi back to the store where I purchased the unit. I was told that the unit had to be sent back to some place for repairs and can take between 7 to 21 days to be returned. I simply cannot wait that long for a printer which isn't even 12 months old yet to be repaired or replaced. I NEED TO PRINT DAILY REPORTS. I know the consultant who assisted me operate under instruction and it's not his bad attitude. I simply cannot wait 3 weeks for a printer to be returned. Quite honestly I don't want the Pantum product anymore.