horrible/unprofessional/route
Horrible/unproffesional I WAS AT MATRIX FOURWAYS MALL YESTERDAY 29/06 for my computer problem.. i was helped by a horrible/un friendly, unprofessional guy by the name of Meli Ndlovu. He doesnt know how to speak to the client. He need to be called in order by his superior. The way he spoke to me was unacceptable and in a very route manner. he does have no respect and manners at all.
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Matrix Warehouse Computers's replyOfficial
06 Jul 2022, 13:59Hello Lorato,
As we are told, the employee needed the relevant information from you to reload the Microsoft Office package. This information is required, and you were unfortunately not in a position to deliver that information. We are told that our employee spoke to someone in your offices that was able to relay the required information to complete the job.
Please accept our apology if you felt that the employee was offensive towards you in requesting that information.
Rest assured that we will keep monitoring the employee and his interactions with customers.
Thank you
As we are told, the employee needed the relevant information from you to reload the Microsoft Office package. This information is required, and you were unfortunately not in a position to deliver that information. We are told that our employee spoke to someone in your offices that was able to relay the required information to complete the job.
Please accept our apology if you felt that the employee was offensive towards you in requesting that information.
Rest assured that we will keep monitoring the employee and his interactions with customers.
Thank you
Best regards,
Matrix Warehouse Computers's reply06 Jul 2022, 13:59
Official
Hello Lorato,
As we are told, the employee needed the relevant information from you to reload the Microsoft Office package. This information is required, and you were unfortunately not in a position to deliver that information. We are told that our employee spoke to someone in your offices that was able to relay the required information to complete the job.
Please accept our apology if you felt that the employee was offensive towards you in requesting that information.
Rest assured that we will keep monitoring the employee and his interactions with customers.
Thank you
As we are told, the employee needed the relevant information from you to reload the Microsoft Office package. This information is required, and you were unfortunately not in a position to deliver that information. We are told that our employee spoke to someone in your offices that was able to relay the required information to complete the job.
Please accept our apology if you felt that the employee was offensive towards you in requesting that information.
Rest assured that we will keep monitoring the employee and his interactions with customers.
Thank you
Best regards,