HG
Heather G
1 reviews | Active since Aug 2012
19 Feb 2019, 10:56
Excellent service from Matrix Randburg!
I would like to share with you the excellent service I had yesterday with technician Simphiwe (and the management and staff) at Matrix, Randburg. I had problems with my computer and installation of modem for newly installed Fibre and turned to Matrix (where I have been a client for many years) for help. Despite the company having only 1 very busy technician, the manageress allowed Simphiwe to make a house call and he sorted out all my problems speedily and efficiently. What a star! He begged me to try and persuade their head office to provide another technician - which I have already suggested they do in the past. Please take heed Matrix Head Office!
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Replies (1)Matrix Warehouse Computers's replyOfficial
19 Feb 2019, 11:29Hi Heather
Thank you for taking the time and informing us of the gold standard service you received from the team in Randburg. Well done guys keep up the great service you supply our customers with.
We also take note of your suggestions and will discuss the same with management.
Regards
The Matrix Team
Thank you for taking the time and informing us of the gold standard service you received from the team in Randburg. Well done guys keep up the great service you supply our customers with.
We also take note of your suggestions and will discuss the same with management.
Regards
The Matrix Team
Matrix Warehouse Computers's reply19 Feb 2019, 11:29
Official
Hi Heather
Thank you for taking the time and informing us of the gold standard service you received from the team in Randburg. Well done guys keep up the great service you supply our customers with.
We also take note of your suggestions and will discuss the same with management.
Regards
The Matrix Team
Thank you for taking the time and informing us of the gold standard service you received from the team in Randburg. Well done guys keep up the great service you supply our customers with.
We also take note of your suggestions and will discuss the same with management.
Regards
The Matrix Team
