1 reviews | Active since May 2009
Best Friendly Caring Professional, Extremely Brilliant IT Technician at super affordable rates Service
I've been to IT stores before and computer stores and a matrix store and i avoid them because i found them all to be expensive, rudely mannered, miserable and unhelpful.
I went to Matrix at Blueberry square out of desperation because they were the only open store so late on a Saturday. I arrived about 40mins before close. After a long day at work (Matrix staff) they were all super friendly and i received a warm welcome.
Saverino assisted me, and i was pleasantly surprised that the store had stock of the drive i needed And it matched my budget perfectly. Not only did Saverino assist me but he went beyond my expectations and gave me valuable advice and instructions how to install the drive and setup a computer. He was Friendly, warm, professional and made me feel at home.
I returned to the same warm welcoming staff at the store a week later after my Desktop computer died on me after numerous problems. She was dead, like heading to the dustbin but i recalled Saverino's words when he said i must come back if i ever need help, well i did just that.
I was welcomed by the same warm friendly staff and Saverino took me to the Technical department who Not only loaded my computer from my car, but accessed her AND fixed her in 5 minutes! Savvy the IT technician resurrected my computer which i thought was dead forever. He is a miracle worker and THE BEST Friendliest human and IT technician i have EVER come across in my 49 years on this earth. He then went above and beyond and repaired other issues i told him about that i had with the computer. He then Went a srep further and gave me a crash course in IT relating to my computer and a few problem solving tips. He then loaded my computer into my car for me. I left perhaps an hour before closing time hence they should have all been exhausted from the day, BUT Savvy and Saverino were still very polite, friendly and helpful.
Moral of the story: BEST Service in the History of mankind, Best 'pocket friendly'affordable IT services and computer equipment/accessories and BEST IT Technician in the world!
I walked in with a dead broken computer and in a bad mood, and i left feeling energized, happy And with a 100% working computer with a few upgrades!
5 Stars a million times over!
