BK
Boitumelo K
1 reviews | Active since Jan 2018
29 May 2025, 09:56
BAD SERVICE 👎
I AM TOTALLY DISAPPOINTED AND ANNOYED. I ASKED MATRIX SOUTHGATE TO REPAIR MY LAPTOP SCREEN. IT IS OVER A MONTH NOW AND MY LAPTOP IS STILL NOT REPAIRED. THEY ARE NOT GIVING ME ANY FEEDBACK. EVERY TIME I CALL, THE LINE IS BUSY.
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Replies (7)0
Replies (7)BK
Boitumelo K's updateReviewer Update
31 May 2025, 21:17STILL NO UPDATES!!!
BK
Boitumelo K's update31 May 2025, 21:17
Reviewer Update
STILL NO UPDATES!!!
BK
Boitumelo K's updateReviewer Update
31 May 2025, 21:18STILL NO UPDATE
BK
Boitumelo K's update31 May 2025, 21:18
Reviewer Update
STILL NO UPDATE
BK
Boitumelo K's updateReviewer Update
01 Jun 2025, 18:08STILL NO FEEDBACK
BK
Boitumelo K's update01 Jun 2025, 18:08
Reviewer Update
STILL NO FEEDBACK
BK
Boitumelo K's updateReviewer Update
09 Jun 2025, 10:03No Feedback. No LAPTOP. Almost 2 months now.
BK
Boitumelo K's update09 Jun 2025, 10:03
Reviewer Update
No Feedback. No LAPTOP. Almost 2 months now.
BK
Boitumelo K's updateReviewer Update
19 Jun 2025, 12:40No update. No laptop. 2 months since I took it in for screen repair.
BK
Boitumelo K's update19 Jun 2025, 12:40
Reviewer Update
No update. No laptop. 2 months since I took it in for screen repair.
BK
Boitumelo K's updateReviewer Update
19 Jun 2025, 14:19I WANT A CALL FROM HEAD OFFICE. THE SHOP POEPLE ARE GIVING ME A RUN AROUND. THE TELL ME THEY FOUND THE SCREEN THEN THE NEXT CALL THEY DID NOT FIND THE SCREEN. FOR 2 MONTHS NOW, THEY ARE FORCING ME TO TAKE IT AT MY OWN RISK, WHAT IF THEY TOOK PARTS FROM IT AND IT DOES NOT WORK ANYMORE, THEN THEY WILL NOT HELP. THEY SAID THEY TOOK IT IS ACER, HOW CAN THE COMPANY NOT HAVE THIER OWN SCREENS? THEY SAID THEY ARE WAITING FOR CUSTOMS, THEN THEY SAY THEY IS NO SCREEN. THEY SAY THEY TOOK IS TO HEAD OFFICE, THEN THEY SAY IT IS IN THE SHOP. ARE THE TAKING PARTS FROM POEPLE BELONGINGS? THIER CALLS HAVE BEEN LIES AFTER LIES. WANT MY LAPTOP FIXED AND IF IT GIVES ME A PROBLEM THEY WILL FIX IT ASWELL. THEY WERE THE FIRST TO OPEN MY LAPTOP. THEY TOOK WHATEVER THEY WANTED TO TAKE THEN THEY WANT ME TO FETCH IT. EXTREMELY BAD CUSTOMER SERVICE.
BK
Boitumelo K's update19 Jun 2025, 14:19
Reviewer Update
I WANT A CALL FROM HEAD OFFICE. THE SHOP POEPLE ARE GIVING ME A RUN AROUND. THE TELL ME THEY FOUND THE SCREEN THEN THE NEXT CALL THEY DID NOT FIND THE SCREEN. FOR 2 MONTHS NOW, THEY ARE FORCING ME TO TAKE IT AT MY OWN RISK, WHAT IF THEY TOOK PARTS FROM IT AND IT DOES NOT WORK ANYMORE, THEN THEY WILL NOT HELP. THEY SAID THEY TOOK IT IS ACER, HOW CAN THE COMPANY NOT HAVE THIER OWN SCREENS? THEY SAID THEY ARE WAITING FOR CUSTOMS, THEN THEY SAY THEY IS NO SCREEN. THEY SAY THEY TOOK IS TO HEAD OFFICE, THEN THEY SAY IT IS IN THE SHOP. ARE THE TAKING PARTS FROM POEPLE BELONGINGS? THIER CALLS HAVE BEEN LIES AFTER LIES. WANT MY LAPTOP FIXED AND IF IT GIVES ME A PROBLEM THEY WILL FIX IT ASWELL. THEY WERE THE FIRST TO OPEN MY LAPTOP. THEY TOOK WHATEVER THEY WANTED TO TAKE THEN THEY WANT ME TO FETCH IT. EXTREMELY BAD CUSTOMER SERVICE.
BK
Boitumelo K's updateReviewer Update
01 Jul 2025, 16:15I AM STILL WAITING FOR FEEDBACK FROM HEAD OFFICE.
BK
Boitumelo K's update01 Jul 2025, 16:15
Reviewer Update
I AM STILL WAITING FOR FEEDBACK FROM HEAD OFFICE.