AA
Ansley A

1 reviews | Active since Mar 2009

16 Sept 2015, 11:15

Bad service, Attitude and *******

I am so furious at the store as they all of sudden phoned me and want to know how can they help me. What puzzled me is when we were there on Monday they were not willing to assist and the manager by the name of \Yusuf"was so rude and had a don't care attitude. Why does he wants to speak to us now when we tried to reason and understand he just say there is nothing he can do. The story is this"

0
Replies (1)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply16 Sept 2015, 12:54
Official
Hello ans143,

As explained the one unit was repaired at a cost of R800-00. Please visit the store and arrange with the owner what the next step will be.

We apologize for any inconvenience caused.

Regards
The Matrix Team