1 reviews | Active since Mar 2009
Bad Service and no Prices on Shelve
<p>Just went to the woodmead store as I am looking to buy new headphones, as soon as I start looking at the itams on Display I cannot find any prices on anything. So I asked the sales man and get told "Our competitors always comes in to look at the prices, so they had to take a diffrent approach". The problem with that is I can go onto the website to see the prices.</p> <p> </p> <p>So I said ok what is the prices then and he imidaitly starts grabbing the 3 most expensive one's and I told him that my budget is R600 and he puts back to of them and took a couple of others. Got to the counter he starts scanning the items by the 4th one I forgot what the 1st one is, and have to ask again.</p> <p> </p> <p>I think this is absolutly ridiciolus as it makes me feel under pressure, as I like to browse and take my time, and if I find that it is not what I am looking for actually go over my budget to get something I like.</p> <p> </p> <p>To my knowlage also the price should always be on the product. Just becuase of this you lost a dedicated client as I always buy my PC stuff from Matrix!!!</p>
Good day Shaun
Thank you for bringing this to our attention. The branch has been instructed to make sure all the stock on the floor is priced. I would like to apologize for any inconvenience caused.
Regards
The Matrix Team
Good day Shaun
Thank you for bringing this to our attention. The branch has been instructed to make sure all the stock on the floor is priced. I would like to apologize for any inconvenience caused.
Regards
The Matrix Team
