LS
Lungile S

1 reviews | Active since Aug 2016

16 Aug 2016, 13:36

Bad service

<p>A friend of mine brought in her laptop for service, she has never received any feedback ever since she has been coming in for 3 times during the 7 months to check up on her laptop and they giving her the run around, she comes in on the 16 of August and still no feedback no call and the manager gets aggressive when he questioned about the laptop. </p>

0
Replies (2)
Matrix Warehouse Computers
Matrix Warehouse Computers's reply16 Aug 2016, 14:44
Official

Good day

We will investigate the matter and let you know of the outcome soonest.

Regards

The Matrix Team

Matrix Warehouse Computers
Matrix Warehouse Computers's reply16 Aug 2016, 15:52
Official

Good day

Please be advised that this matter is receiving attention and it will be taken up with the customer and resolved accordingly.

Regards

The Matrix Team