TS
Thinus S
1 reviews | Active since Dec 2019
17 Nov 2020, 12:59
Bad Quality Bad Service
I Bought a Keyboard mouse combo on 2020/11/13 at Matrix Warehouse Alberton A few days later it completely stopped working. I returned it and asked for a refund or an exchange. They told me that the usb receiver is damaged and they can not refund me and only send it in to the manufacturer to assess which would take 2 days. When I asked what i must do in the meantime they said i must buy a new and pay another R950.
Be very very Careful before doing any work or purchasing any product at Matrix Warehouse Alberton.
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Replies (1)Matrix Warehouse Computers's replyOfficial
25 Nov 2020, 12:22Good day Thinus
The team has received the go ahead to supply you with a refund. Please visit them at your earliest convenience.
Regards
The Matrix Team
The team has received the go ahead to supply you with a refund. Please visit them at your earliest convenience.
Regards
The Matrix Team
Matrix Warehouse Computers's reply25 Nov 2020, 12:22
Official
Good day Thinus
The team has received the go ahead to supply you with a refund. Please visit them at your earliest convenience.
Regards
The Matrix Team
The team has received the go ahead to supply you with a refund. Please visit them at your earliest convenience.
Regards
The Matrix Team
