1 reviews | Active since Jul 2015
Angry and Disappointed
I went to the store looking for an adapter or cable that I could use to connect my TV to the PC and was advised that I should get a VGA to RCA adapter to which I did and tried connecting it on my TV to PC and it was not working, it just gave a blank screen I checked on google for a solution and there was nothing I tried cutting my VGA cable and linked it with RCA connectors and got a blurry picture of what is on the PC. I then took the adapter back to the store and was it was swopped out and I still got the same result, I went back to the store to try and get a graphics card and I asked if Stephanie if she could refund me the money for the adapter so that I can pay only the difference and she refused and told me that she was given a written warning for swopping out the adapter the first time and I would have to resell it to someone else to which I found shocking as to how can I resell an adapter that could not work even after I tried connecting it to 3 different appliances just to make sure that the problem was not with my PC and it was not working still. I am now stuck with an adapter that I doesn't work and am wondering what are my rights as a consumer with regards to this matter
Thank you for your post.
The device that we supp**** is not suitable for your application. The store manager will endevour to supply you with the correct item as required. We apologise for the frustration we may have caused you.
Thank you for your post.
The device that we supp**** is not suitable for your application. The store manager will endevour to supply you with the correct item as required. We apologise for the frustration we may have caused you.
