TR
Teboho R
1 reviews | Active since Sept 2025
18 Sept 2025, 21:47
Poor service
I register with this school,at first I had problem registering,2nd they send you books as PDF without telling me,3rd their tutors don't care about you,4th their stuff is rude towards customers,5th I pay every month but they said I will get books each and every second payment I make and was not told that.you can just imagine will I finish my assignment and lastly they send incorrect assignment in history,I spend hours on incorrect assignment.
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Matric College's replyOfficial
03 Oct 2025, 08:46 Dear Teboho,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the challenges you faced. This is not the level of service we strive to provide, and we take your concerns very seriously.
We have your student number on record and have escalated your case to the relevant department for urgent review and resolution. A member of our team will be reaching out to you directly to address the issues raised and work towards a satisfactory outcome.
We appreciate your patience and the opportunity to make things right.
Kind regards,
Matric College Team
Kind regards,
Matric College Team
Matric College's reply03 Oct 2025, 08:46
Official
Dear Teboho,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the challenges you faced. This is not the level of service we strive to provide, and we take your concerns very seriously.
We have your student number on record and have escalated your case to the relevant department for urgent review and resolution. A member of our team will be reaching out to you directly to address the issues raised and work towards a satisfactory outcome.
We appreciate your patience and the opportunity to make things right.
Kind regards,
Matric College Team
Kind regards,
Matric College Team