1 reviews | Active since Oct 2021
Matric college skills Academy
Dear views Matric College it's a school just fooling around with people especially those who are assisting people to register are the one who are the most ********* firstly they were supposed to give me the full information because I asked now that me back only do you refuse to bring my money back and I need it it's mine I don't care about it more than 30 days or or what are the one who take long to reply me to have a good conversation with me to make me understand how the school work from the beginning now they blame me when I cancel my studies, so they take me as I'm wrong Mr JAN BADENHORST CEO of matric college please I want my refund money back I already cancel their studies because of service they given to me
I am so sorry that your experience with Matric College has not met your expectations.
Customer satisfaction is our top priority. We are dedicated to ensuring that students receive the best possible service to confidently and successfully complete their studies.
Matric College does not shy away from the fact that we have a 30 day money back guarantee. This information is available on our website.
Our student support team also gives students a welcome call the day after they are enrolled and explain in detail how the College works. This includes how often you will receive books, what you will receive with your dispatches, how and when to submit assignments as well as information regarding exam registration. This is followed up with an email. We even include a letter with your first dispatch on how to approach your studies and also email and courier an orientation guide which explains everything you need to know about the college and your course.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. In the interest of good customer relations, we have decided to grant you a refund and have already made the necessary arrangements with you.
We appreciate your time and value your feedback.
Best wishes, Matric College
I am so sorry that your experience with Matric College has not met your expectations.
Customer satisfaction is our top priority. We are dedicated to ensuring that students receive the best possible service to confidently and successfully complete their studies.
Matric College does not shy away from the fact that we have a 30 day money back guarantee. This information is available on our website.
Our student support team also gives students a welcome call the day after they are enrolled and explain in detail how the College works. This includes how often you will receive books, what you will receive with your dispatches, how and when to submit assignments as well as information regarding exam registration. This is followed up with an email. We even include a letter with your first dispatch on how to approach your studies and also email and courier an orientation guide which explains everything you need to know about the college and your course.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. In the interest of good customer relations, we have decided to grant you a refund and have already made the necessary arrangements with you.
We appreciate your time and value your feedback.
Best wishes, Matric College