DN
Dalene N
1 reviews | Active since Jan 2024
28 Jan 2026, 10:19
MATRIC COLLEGE IS A ****
I enrolled my son with matric college and paid the 1st installment in Dec 2025 via eft. We are at the end of January and they haven't even sent my son any material or provided assistance in any way and he needs to write exams in May. They just keep on sending automated emails about remembering to pay the monthly fee. When he sends a request for someone to call they never do and say he doesn't answer his phone. Luckily i never authorized the Debi check. I think i probably had a premonition that this was going to happen.
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Matric College's replyOfficial
28 Jan 2026, 15:23 Thank you for sharing your concerns. We understand how stressful this can be, especially when your son is preparing for upcoming exams.
For clarity, our digital students receive access to their study material within 36 hours after payment is allocated to the account. All other students receive their study material within 3–5 working days, either via courier home delivery or to a selected pickup point. If notifications to pay the monthly fee are being received, this generally indicates that study material has already been dispatched.
That said, we would like to investigate this fully and provide you with accurate feedback. Kindly share your son’s student number via private message, as this will allow us to track the study material and give you clear insight into what may have occurred.
We appreciate you bringing this to our attention and look forward to assisting further once we have the necessary details.
Matric College's reply28 Jan 2026, 15:23
Official
Thank you for sharing your concerns. We understand how stressful this can be, especially when your son is preparing for upcoming exams.
For clarity, our digital students receive access to their study material within 36 hours after payment is allocated to the account. All other students receive their study material within 3–5 working days, either via courier home delivery or to a selected pickup point. If notifications to pay the monthly fee are being received, this generally indicates that study material has already been dispatched.
That said, we would like to investigate this fully and provide you with accurate feedback. Kindly share your son’s student number via private message, as this will allow us to track the study material and give you clear insight into what may have occurred.
We appreciate you bringing this to our attention and look forward to assisting further once we have the necessary details.