JN
Jaen-Mari Nezar
1 reviews | Active since Sept 2026
10 Sept 2026, 11:40
Horrible service
I am extremely disappointed with the service I have received from Matric College. The level of support and communication has been unacceptable, and the overall experience has been frustrating and stressful.
Based on my experience, I find the service to be highly unprofessional and not up to the standard one would expect. I am currently in the process of cancelling my enrollment due to these issues.
Unfortunately, I would not recommend Matric College to anyone considering studying through them.
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Matric College's replyOfficial
10 Sept 2026, 13:22Dear Student,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the extreme disappointment, frustration, and stress you have experienced during your time with us. We understand how important reliable support and clear communication are when pursuing your studies, and we regret that our service fell so far short of the professional standard you expected.We take your feedback regarding our communication failures very seriously, and it is deeply concerning to hear that your experience has led you to request a cancellation.We have located your details on our system. Our management team is taking immediate action on your file:
Kind regards,The Matric College Team
Thank you for reaching out and sharing your feedback. We sincerely apologize for the extreme disappointment, frustration, and stress you have experienced during your time with us. We understand how important reliable support and clear communication are when pursuing your studies, and we regret that our service fell so far short of the professional standard you expected.We take your feedback regarding our communication failures very seriously, and it is deeply concerning to hear that your experience has led you to request a cancellation.We have located your details on our system. Our management team is taking immediate action on your file:
- Cancellation Processing: We are expediting your cancellation request to ensure your profile is updated and closed without unnecessary delays or complications.
- Service Investigation: We are reviewing the communication and support breakdowns that occurred during your enrollment to address these issues internally.
Kind regards,The Matric College Team
Matric College's reply10 Sept 2026, 13:22
Official
Dear Student,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the extreme disappointment, frustration, and stress you have experienced during your time with us. We understand how important reliable support and clear communication are when pursuing your studies, and we regret that our service fell so far short of the professional standard you expected.We take your feedback regarding our communication failures very seriously, and it is deeply concerning to hear that your experience has led you to request a cancellation.We have located your details on our system. Our management team is taking immediate action on your file:
Kind regards,The Matric College Team
Thank you for reaching out and sharing your feedback. We sincerely apologize for the extreme disappointment, frustration, and stress you have experienced during your time with us. We understand how important reliable support and clear communication are when pursuing your studies, and we regret that our service fell so far short of the professional standard you expected.We take your feedback regarding our communication failures very seriously, and it is deeply concerning to hear that your experience has led you to request a cancellation.We have located your details on our system. Our management team is taking immediate action on your file:
- Cancellation Processing: We are expediting your cancellation request to ensure your profile is updated and closed without unnecessary delays or complications.
- Service Investigation: We are reviewing the communication and support breakdowns that occurred during your enrollment to address these issues internally.
Kind regards,The Matric College Team