KM
Kineiloe M

1 reviews | Active since Apr 2022

18 Apr 2022, 18:54

Absolute **** of a college and severely uninformed!!!

I am very disappointed in the level of service that I was provided by Matric College. I signed up telephonically with them in February because I wanted to rewrite Matric. The information they gave me was incorrect and when I went to the department of Educations offices to register for exams, I was told the deadline had passed, which Matric College hadn't informed me.

Since then I've been trying to cancel by they keep debiting my account. Recently, I've been told that I can cancel by paying a cancellation fee of R1700. Since February, they have been taking my money and I have nothing to show for it due to misinformation. Now I can't even cancel without them taking even more money from me.

Matric College is such a **** and they don't know what they're are doing. I want a total refund and for my subscription to be cancelled. I'm very disappointed.

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Replies (1)
KM
Kineiloe M's update22 Apr 2022, 07:06
Reviewer Update
Matric College continues to deduct money from me and they still haven't given me any response or feedback! This is completely unacceptable! My going to take this matter to the department of Education and also the Consumer Protection Act. There can be no justification for this!!!