IR
Ian R
1 reviews | Active since Oct 2012
17 Aug 2025, 19:05
We had great service from Carla and her team
We had great service from Carla and her team. Carla gave us the VIP treatment to ensure our quotation was accurate, to even being present on the day of our move. The team who came to pack up our house were professional, friendly and did an amazing job. Unfortunately, due to the truck having mechanical issues, the delivery on the other side was delayed and felt a bit rushed with the unpacking. All in all, we would recommend master movers to anyone who wants to move. Thanks Carla and Master Movers🙏🏼
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Master Movers's replyOfficial
17 Aug 2025, 21:00Thank you so much for sharing your experience. We’re thrilled to hear that Carla and the team gave you the VIP treatment and made sure everything was handled with care and professionalism. We do apologise for the delay with the truck and the rushed unpacking. We’ll certainly take this feedback on board to improve. We appreciate your recommendation and will pass your kind words on to Carla and the team
- The Master Movers Customer Experience Team
- The Master Movers Customer Experience Team
Master Movers's reply17 Aug 2025, 21:00
Official
Thank you so much for sharing your experience. We’re thrilled to hear that Carla and the team gave you the VIP treatment and made sure everything was handled with care and professionalism. We do apologise for the delay with the truck and the rushed unpacking. We’ll certainly take this feedback on board to improve. We appreciate your recommendation and will pass your kind words on to Carla and the team
- The Master Movers Customer Experience Team
- The Master Movers Customer Experience Team