KM
Komeshen M

1 reviews | Active since Dec 2020

18 Dec 2020, 08:17

Bad Customer Service & still no refund yet since Dec 2019

Still waiting for refund since 10 December 2019 and have emailed and called several times but have not gotten any response and they have my banking details to refund on boxes that were not used.

Very bad and disappointing client service and will never used this company again for removal of any items.

0
Replies (3)
Master Movers
Master Movers's reply18 Dec 2020, 08:30
Official
Good day Komeshen, we apologize profusely that this was an oversight with us being back from covid and it skipped the radar. Accounts is making the payment to you now. Pls confirm receipt and forgive us as this has been a hard year on us all. The Master Movers Team 
KM
Komeshen M's update18 Dec 2020, 17:42
Reviewer Update
Refund has been processed into my bank and request has been acknowledged. Thanks.
Master Movers
Master Movers's reply20 Dec 2020, 13:50
Official
Thanks komeshan any chance of increasing our rating? Thank you the Master Movers Team