LOAN TV NOT RETURNED

We are a Eletronic repair shop ,Masel****rt Resort have a loan tv (Samsung 32") from us since 05/12/2025 , we phone + email several times to get our equipment back with no feeedback , Manager "Candice" avoid my Messages. We will never do Business with them again as we can now only wonder how customers is Treated if you treat your Suppliers like this.