RJ
Renier J
1 reviews | Active since Nov 2019
06 Feb 2025, 15:54
Zero customer service
I have reached out via email, but still no response. Terrible customer service. I need to get a valid reason for them increasing my interest rate after a cut nationally. If not, I will proceed to gain legal advice and approach the ombudsman.
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Marquis Finance's replyOfficial
06 Feb 2025, 15:57I sincerely apologise for the delay in responding to your email and for any frustration this may have caused. I understand the importance of your concern regarding the interest rate adjustment, and I am prioritising this matter to ensure you receive a clear and valid explanation. I will contact you shortly.
Marquis Finance's reply06 Feb 2025, 15:57
Official
I sincerely apologise for the delay in responding to your email and for any frustration this may have caused. I understand the importance of your concern regarding the interest rate adjustment, and I am prioritising this matter to ensure you receive a clear and valid explanation. I will contact you shortly.