vC
viren C

1 reviews | Active since Nov 2010

09 Nov 2023, 10:14

Worst Finance House Ever

Worst Finance House ever, car was settled on date the settlement quote was expiring, sent through proof of payment, no response, got bounced through numerous agents telephonically who cant help as their system is either slow or offline, one agent was busy yawning while I'm on the line with them. What's going on guys, can someone CALL ME URGENTLY and let me know when this account will be closed and that I WILL NOT BE DEBITED THIS MONTH ?

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Replies (2)
Marquis Finance
Marquis Finance's reply09 Nov 2023, 11:55
Official
Good Morning Viren, I'm sorry to hear about your negative experience with this Marquis Finance. It's always disappointing when customer service falls short of expectations. Our team will be in touch to resolve any issues you might have.
vC
viren C's update09 Nov 2023, 12:06
Reviewer Update
Thanks, Seems Hellopeter got me sorted so fast.

I must say awesome service from Nobuntu Nqabeni who called me and was so professional and assisted me perfectly. Wish all the agents could be like this.