KM
Koketso M
1 reviews | Active since Apr 2021
02 Sept 2024, 09:39
VERY Bad Service
This institution refuses to get better. Zero customer service Their website doesn't even have a telephone number to contact them. In the past the only way to talk to someone there is to reverse the vehicles payment.
I've been trying to make contact with them since Saturday, it's Monday today and still none of my requests made through their website have been answered.
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Marquis Finance's replyOfficial
02 Sept 2024, 09:42Dear Koketso,
I'm truly sorry for the frustration you’ve experienced in trying to reach us. This is not the experience we want our customers to have, and I sincerely apologize for the lack of response to your requests.
I'm truly sorry for the frustration you’ve experienced in trying to reach us. This is not the experience we want our customers to have, and I sincerely apologize for the lack of response to your requests.
Thank you for bringing this to our attention. I understand how important it is to get timely support, and I regret that our website didn’t provide you with the contact information you needed. I’ll contact you shortly and assist.
Marquis Finance's reply02 Sept 2024, 09:42
Official
Dear Koketso,
I'm truly sorry for the frustration you’ve experienced in trying to reach us. This is not the experience we want our customers to have, and I sincerely apologize for the lack of response to your requests.
I'm truly sorry for the frustration you’ve experienced in trying to reach us. This is not the experience we want our customers to have, and I sincerely apologize for the lack of response to your requests.
Thank you for bringing this to our attention. I understand how important it is to get timely support, and I regret that our website didn’t provide you with the contact information you needed. I’ll contact you shortly and assist.