IR
Ilodia R
1 reviews | Active since Nov 2024
06 Dec 2024, 12:28
VERY BAD CUSTOMER SERVICE
Very bad service. We have been struggling to get a Natis document since 18 September 2024. 8 E-mails and 9 telephone calls later and still nothing. I see that everytime someone post something negative on Hello Peter you suddenly feel the urge to reply immediately. Please contact me via email ***. Kindly furnish me with the requested Natis for us to be able to transfer the vehicle!!! This is a matter of urgency. I will give all the names of persons I spoke to in my next review.
Helpful (0)
Replies (7)0
Replies (7)
Marquis Finance's replyOfficial
06 Dec 2024, 13:30I sincerely apologise for the lack of service and frustration we have caused you. I will contact you shortly.
Marquis Finance's reply06 Dec 2024, 13:30
Official
I sincerely apologise for the lack of service and frustration we have caused you. I will contact you shortly.
IR
Ilodia R's updateReviewer Update
06 Dec 2024, 13:51I think this is an automation reply. Please contact me before or on monday
IR
Ilodia R's update06 Dec 2024, 13:51
Reviewer Update
I think this is an automation reply. Please contact me before or on monday
Marquis Finance's replyOfficial
06 Dec 2024, 14:46Hi there! We have been communicating with you and have sent you an email.
Marquis Finance's reply06 Dec 2024, 14:46
Official
Hi there! We have been communicating with you and have sent you an email.
IR
Ilodia R's updateReviewer Update
08 Jan 2025, 15:03On 6th of December 2024 they told us that the Natis document was requested, today the 8th of Jan 2025 still NO NATIS!!! What do we have to do to get your co operation, this is very very bad service!!!
IR
Ilodia R's update08 Jan 2025, 15:03
Reviewer Update
On 6th of December 2024 they told us that the Natis document was requested, today the 8th of Jan 2025 still NO NATIS!!! What do we have to do to get your co operation, this is very very bad service!!!
Marquis Finance's replyOfficial
08 Jan 2025, 15:04We apologise for the delay in providing your NATIS document. Your feedback is important, and we're urgently investigating to resolve this. We’ll ensure you’re updated promptly. Thank you for your patience.
Marquis Finance's reply08 Jan 2025, 15:04
Official
We apologise for the delay in providing your NATIS document. Your feedback is important, and we're urgently investigating to resolve this. We’ll ensure you’re updated promptly. Thank you for your patience.
IR
Ilodia R's updateReviewer Update
08 Jan 2025, 15:36Thank you for your patience since September 2024 is an understatement. Reply via email ASAP, it seems that this is the only way ro communicate with you and only when we receive any response from you
IR
Ilodia R's update08 Jan 2025, 15:36
Reviewer Update
Thank you for your patience since September 2024 is an understatement. Reply via email ASAP, it seems that this is the only way ro communicate with you and only when we receive any response from you
Marquis Finance's replyOfficial
08 Jan 2025, 15:38Dear Illodia, I have sent you an email please have a look at it.
Marquis Finance's reply08 Jan 2025, 15:38
Official
Dear Illodia, I have sent you an email please have a look at it.