CM
Cathrine M

1 reviews | Active since Mar 2026

30 Mar 2026, 15:38

Unsatisfactory Customer Service

Marquis customer service department has failed me - I struggled to get my Natis documents after I settled my vehicle in August 2025, the Natis was only delivered last week on 23rd March 2026 - after being sent from pillar to post requesting them almost every week and different. Thanks to Sipho Makhubu who managed to help me after just one phone call.

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Replies (1)
Marquis Finance
Marquis Finance's reply30 Mar 2026, 17:25
Official
Dear Catherine, 
We apologise for the delay and frustration caused. This is not our standard. Thank you for recognising Sipho—we’ll share your feedback. We appreciate your patience and support.