LG
Londiwe G
1 reviews | Active since Oct 2013
24 Aug 2026, 16:22
Treating customers unfairly, terrible service and *********** staff
Such terrible service from Marquis ever since I change my banking details these people have not been able to collect on the agreed day I can’t wait for my contract to end, their staff is so *********** it can’t take you three months to resolve such an issues, the whole process has been so frustrating. To think they are calling again today for an issue that they advised was resolve
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Marquis Finance's replyOfficial
24 Aug 2026, 18:25Dear Londiwe,
We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how upsetting it is to have an issue remain unresolved for three months, especially after being advised that it had been resolved. We’d like the opportunity to investigate this matter and ensure you receive clear communication and a proper resolution. We will reach out and assist
We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how upsetting it is to have an issue remain unresolved for three months, especially after being advised that it had been resolved. We’d like the opportunity to investigate this matter and ensure you receive clear communication and a proper resolution. We will reach out and assist
Marquis Finance's reply24 Aug 2026, 18:25
Official
Dear Londiwe,
We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how upsetting it is to have an issue remain unresolved for three months, especially after being advised that it had been resolved. We’d like the opportunity to investigate this matter and ensure you receive clear communication and a proper resolution. We will reach out and assist
We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how upsetting it is to have an issue remain unresolved for three months, especially after being advised that it had been resolved. We’d like the opportunity to investigate this matter and ensure you receive clear communication and a proper resolution. We will reach out and assist