LM
Leonie M
1 reviews | Active since Jan 2021
01 Apr 2025, 13:01
Technical problems at Marquis leave me in arrears
I want to take my vehicle finance to another company. It is the second time that they didn't collect my debit order and then I have to make an EFT. But in the meantime my account showed in arrears and doesn't say that they had technical problems. Why did they not inform me via email? There had been more than enough money for a week now to collect the debit order. Not my favorite
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Marquis Finance's replyOfficial
01 Apr 2025, 13:26Thank you for reaching out to us. I sincerely apologise for the inconvenience caused by the missed debit order collections and the lack of communication regarding the issue. We understand how frustrating this must be for you. I will contact you and assist.
Marquis Finance's reply01 Apr 2025, 13:26
Official
Thank you for reaching out to us. I sincerely apologise for the inconvenience caused by the missed debit order collections and the lack of communication regarding the issue. We understand how frustrating this must be for you. I will contact you and assist.