Standard Bank/Marquis Finance ********* Practice

I sent through all the relevant documents for a voluntary surrender of a vehicle on 24th Feb 2026.

ONE MONTH later, you sent me a pre-sale letter. One month....

To this day, I have had no further feedback regarding the vehicle.

What is the progress regarding this matter?

Has the vehicle been sold?

Is it still being stored?

I cannot pay for storage fees indefinitely! And you are making it extremely difficult for me due to the extreme lack of communication from your side. This is ********* practice.

The reason for me having surrendered the vehicle, is due to me not financially being able to pay the premiums any longer. Now, due to lack of urgency from your side, I still need to pay the monthly installment, pay for storage costs, AND pay the balance owing since the vehicle is valued at a price lower than the fees I owe.

What is going on with Standard Bank?

Your reputation is already at stake, after the ***** case of Dr Anele Mngadi Hammond.

How is what you are doing (or failing to do) ethical practice?

Cara Meere